We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Responsibilities

• Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies
• Provide excellent customer service to our customers
• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Requirements

Minimum qualifications

• Any Graduate (PG an added advantage)
• Freshers are eligible
• Fluent in Read/Write in English & Dutch Language 
  
  

Preferred qualifications

• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach
• Must be able to work on a flexible schedule (including weekend shift work)

Competencies

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Benefits

• Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural environment;
• Various trainings (initiating, soft skills).
• Possibility of development;
• Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).

• <p>Minimum qualifications</p><ul><li>Any Graduate (PG an added advantage)</li><li>Freshers are eligible</li><li>Fluent in Read/Write in English &amp; Dutch Language&nbsp;<br><br></li></ul><p>Preferred qualifications</p><ul><li>Effective probing skills and analyzing / understanding skills</li><li>Problem solving skills with customer centric approach</li><li>Must be able to work on a flexible schedule (including weekend shift work)</li></ul>
• <p>-</p><p><br></p>
• <ul><li>Attractive salary.</li><li>Stable job offers - employment contract.</li><li>Work in a multicultural environment;</li><li>Various trainings (initiating, soft skills).</li><li>Possibility of development;</li><li>Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).</li></ul><p><br></p>
• <ul><li>Provide resolution to maintain standards of quality</li><li>Review content and provide resolution based on prescribed guidelines</li><li>Recognize trends and patterns and raise issues timely</li><li>Provide insights to help improve the support to the users</li><li>Maintain a thorough understanding of process and policies</li><li>Provide excellent customer service to our customers</li><li>This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.</li></ul><p><br></p>